Shipping Rates for Orders Under $75
We offer free shipping on qualified orders over $75. Orders under $75 but above $45 are charged $9.95 shipping; Orders below $45 are charged $12.95 shipping. We encourage our users to bulk order to minimise the impact on the environment.. Free shipping does not apply to orders that require freight shipping or Vegware Brand items, shipping cost will be shown at checkout. See the Freight and over sized items shipping rate section for details on charges to freight items. The minimum purchase amount for Free Shipping is based on the Sub-Total in your cart and does not include tax or any coupons applied.
*Freight & Oversized Items Shipping Rates
Items that must ship via a freight carrier, including furniture, oversized items, and hazardous products, do not qualify for free shipping. These items will arrive via common carrier from our distribution centers to your dock in 3 - 7 business days. The shipping charge for over-sized items is $85.99. If your order value is $860 or higher, that charge becomes a flat rate of 10% of your order. For example, an order for a $500 desk has a shipping charge of $85.99. An order for a desk and credenza for $875 receives a shipping charge of $87.50, or 10%. Exact freight charges can be viewed during the Check Out process when making your purchase..
We deliver to both business and residential addresses
Freight Deliveries to Business Addresses:
Truck deliveries to business addresses do not include inside delivery. Truck shipments are tailgate/dock delivery. This means the driver will bring the items to the rear of the truck, but will not assist you in bringing the products inside. Inside delivery and set up is available in most areas for an additional charge. Please email us at email@example.com, or call 1-941-499-1574 for a quote if you need inside assistance. Be sure to include your order number in your email. Should you request the driver make an inside delivery during the delivery, you will be responsible for any additional charges.
A signature is required for all truck deliveries to business addresses, and someone must be available during business hours to sign for a truck delivery, (Monday – Friday 8:00 am to 5:00 pm). In the unlikely event of product damage, please note any visible damage on the bill of lading / delivery ticket before signing for the shipment. When there is visible product damage on any delivery, it is best to refuse delivery. Any claims for damage or missing items must be made within 48 hours. IMPORTANT – DO NOT DISCARD THE SHIPPING MATERIALS / PACKAGING FOR YOUR ORDER. ITEMS NOT IN THEIR ORIGINAL PACKAGING ARE NOT RETURNABLE FOR CREDIT OR REPLACEMENT.
Freight Deliveries to Residential Addresses:
Residential Freight Deliveries may incur additional charges. We will contact you when this is the case. Residential Freight shipments are tailgate delivery and do not include inside delivery or a lift gate. This means the driver will bring the items to the rear of the truck, but will not assist you in bringing the products inside or taking the products off the truck. If inside delivery or a lift gate is required, please let us know in advance so we can make arrangements and inform you of any additional fees. Extra charges apply for all deliveries that require a lift gate.
A signature is required for all truck deliveries and someone must be available during business hours, (Monday - Friday 8:00 am to 5:00 pm) to sign for a truck delivery. In the unlikely event of product damage, please note any visible damage on the bill of lading / delivery ticket before signing for shipment. When there is visible product damage on any delivery, it is best to refuse delivery. Any claims for damage or missing items must be made within 48 hours. IMPORTANT - DO NOT DISCARD THE SHIPPING MATERIALS / PACKAGING FOR YOUR ORDER. ITEMS NOT IN THEIR ORIGINAL PACKAGING ARE NOT RETURNABLE FOR CREDIT OR REPLACEMENT.
Residential delivery is not available in some areas of the country. We will contact you if delivery cannot be made to your address.
Orders placed with us by 2pm (Eastern Standard Time) will be dispatched and will generally be delivered within 1-2 days. This is our default shipping option, for other options please speak with an account executive who can discuss your needs with you.
Orders over $75.00 in value for general supplies will be shipped for free within the contiguous United States
Exclusions and restrictions will apply to this for categories requiring special shipment handling such as (but not limited to) Furniture items, Large electrical appliances, pallets of paper/water etc. We will contact you with your individual shipping costs before dispatch to seek approval.
Orders under $75.00 in value will be charged shipping at a cost of $10.95 for orders under 20lbs weight.
Many furniture items may be subject to extra shipping costs due to size & weight. We will contact you to discuss shipping options in these cases.
Deliveries Outlying Areas
We will provide you with UPS shipping costs outside of the contiguous United States when you reach checkout. Please select from the list of options at checkout to complete your order and select the service you require.
Business Account Agreements
Opening a business account with us will give you access to many more choices within our logistics framework. We can deliver to most major conurbations efficiently and at low or no cost to you. Connect with us here to talk to us about opening a business account.